Welcome to External Solutions – Your Trusted Partner for Exceptional Customer Service Since 2018.

We specialize in providing comprehensive support solutions tailored to meet the unique needs of your business. With over 6 years of experience and a team of more than 200 dedicated professionals, we’re committed to delivering impeccable customer service that exceeds expectations.

Great user reviews


Proven Track Record


Customer Satisfaction


All time


AVG Chat Response Time

What we do

Simplifying customer support
for a complex world.


We offer affordable IT solutions that help you reduce costs and improve your bottom line.

Innovative Technology

We stay up-to-date with the latest technology trends and offer innovative solutions that help you stay ahead of the competition.

Industry Expertise

We specialize in serving specific industries, such as healthcare, finance, or manufacturing, and offer tailored solutions that meet your unique needs.


Our solutions are scalable and can grow with your business, ensuring that you get the most value out of your investment.


Basic Plan 1000 Requests

€3000 per month

Advanced Plan: 4000 Requests

€8000 per month

Premium Plan

Custom Pricing


Solving IT challenges in every industry, every day.

What we use

Bringing the best IT vendors to you.

Working only with the best, to ensure the quality of our services, and to bring state of the art technology to those who need it.

Your IT Challenges
Reviewed on
Contact us

Partner with Us for Comprehensive IT

We’re happy to answer any questions you may have and help you determine which of our services best fit your needs.

Your benefits:
What happens next?

We Schedule a call at your convenience 


We do a discovery and consulting meting 


We prepare a proposal 

Schedule a Free Consultation
Where WE DO

Recognized by the best

The company needed to complete a complex migration on a tight deadline to avoid millions of dollars in post-contract fees and fines.

Dedicated Customer Support

Turnkey solution with dedicated 1st & 2nd lines of support team without growth limits and impeccable quality.

Shared Customer Support

Fast to setup solution for small companies with low minimum payments.

KYC & Anti-fraud

Our experts can identify vulnerabilities, assess risks, and implement robust security measures to safeguard your client database.

Managed Services

Free up your internal resources to focus on the business by letting us handle day to day support services, management, and monitoring of your IT.

IT Consulting & Advisory

The right technology, implemented properly, appropriately managed and monitored, can lead to significant gains in growth

Why choose services from External Solutions?

External Solutions services provide businesses with an edge over the competition with a variety of benefits. Opting for outsourced IT services improve the efficiency of business and build trust with customers and clients. Our services can be tailored to meet specific needs to match your specific goals.